Returns & Exchanges
We want you to be completely satisfied with your Sisters and Seekers purchase, which is why we offer a 14-day return window for all unworn items with original tags attached. Please note that all returns must be processed through our online portal to ensure a smooth and tracked refund process.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Package Your Items
Place the items in their original packaging, ensuring all tags are intact and the products are in their original, unworn condition.
- 3.Label and Post
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest designated courier point.
- 4.Receive Your Refund
Once our warehouse team has inspected and approved your return, your refund will be processed back to your original payment method within 10 business days.